Working environment as a knowledge management stimulator

Abstract

This article aims to analyze knowledge management
strategies as a stimulator of job satisfaction for
workers dedicated to fast food sales in the city of
Montería. It was framed in the descriptive studies, for
which a Likert-type questionnaire (validated and
reliable) was applied to 8 restaurant chain sales
assistants. The main results show the misuse of
strategies for knowledge management and the
consequences in terms of job satisfaction and its
effects on work productivity.